Welcome to Jupito, your one-stop destination for high-quality, original watch parts, watch straps, and watches. We're here to assist you in every aspect of your shopping experience and provide exceptional customer service. Feel free to reach out to us with any questions, concerns, or feedback you may have.

Customer Support Hours: Monday - Friday: 9:00 AM - 5:00 PM (GMT) Saturday: Closed - Sunday: Closed

Contact Information:

  • Email:
  • Live Chat: Available during customer support hours
  • Mailing Address: Jupito, Jelle Zijlstraweg 178, Zwaag, NH, 1689ZX The Netherlands

Quick Links:

  • FAQs: Before reaching out, you might find quick answers to common questions in our FAQs section.
  • Order Tracking: Track your order status and shipment details.
  • Returns & Exchanges: Learn about our hassle-free returns and exchange process.
  • Warranty Information: Find information about our product warranties.

Get In Touch: We're here to help! Whether you're looking for a specific watch part, need assistance choosing the perfect watch strap, or have a general inquiry about our products, our dedicated customer support team is ready to assist you.

  • Email: Send us an email at, and we'll respond within one business day.
  • Phone: Give us a call at during our customer support hours for immediate assistance.
  • Live Chat: Look for the live chat icon on our website to chat with a representative in real-time.
  • Contact Form: Fill out the contact form below, and we'll get back to you as soon as possible.

Contact Form: 

  • Name: [Your Name]
  • Email Address: [Your Email]
  • Phone Number: [Your Phone Number]
  • Order Number (if applicable): [Order Number]
  • Message: [Your Message]


At Jupito, we value your feedback and aim to provide you with the best shopping experience. Our team is committed to ensuring your satisfaction, and we appreciate your trust in us. Thank you for choosing us for all your watch-related needs!

Warm regards, The Jupito Team

Contact form